Web and Business Solutions Analyst

Phase2 needs problem solvers. We work for big clients with big problems, who need a wide array of help, ranging from executing on their pre-determined visions to building full-scale solutions from an initial set of high-level requests. We need big picture thinkers who can help clients plan their technological futures, so our Solutions Analysts need to be aware of emerging technologies and trends while also being passionate about how the web works and where it’s headed. In short, you’ll need the personal drive, spark, and adventurous attitude it takes to build a strategy that satisfies stakeholder needs and turn that strategy into a digital reality.

The Solutions Analyst will translate the client’s business needs into a functional approach, work in lock step with the development team to build the system on budget and on time, and ensure the overall quality of the work through delivery. You will write documentation and test plans, produce wireframes and process flows, train clients, and be responsible for ensuring that the product delivered is the product envisioned. Candidates must have at least 4 years of applicable experience. Familiarity with content management systems (CMS) is a plus. Intellectual curiosity is a must.

Our Solutions Analysts come from a variety of backgrounds, including development, consulting, project management, and traditional business analysis. All share the common profile of being skilled across a multitude of disciplines, passionate about solving problems, and curious about how the web works. If you think you fit this profile we encourage you to submit your qualifications for consideration.

What you could do for us

• Develop and frame requirements through client discussions, user interviews and ongoing communications
• Conceive of creative information architecture and user experiences using best practices
• Compose web-based user interfaces with wireframing and other visually demonstrative techniques
• Document, via annotations or other artifact clarifications, how any given functionality will work
• Create functional and technical documentation within company standards and best practices
• Perfect artifacts, tools, templates and approaches to work throughout the project life cycle  
• Work with technical architects and developers to inform the functional designs of web systems
• Fully understand the solution framework and ensure that a conceptual approach is feasible prior to presenting to the client
• Write and execute functional test scripts, create test plans, and document results
• Be held accountable for the delivery and quality of the systems you build with your team
• Use information gained through market and technology research to improve solutions and suggest enhancements pro-actively
• Prepare and deliver end-user and technical documentation
• Provide solution-specific training and mentoring to clients  
• Document processes and techniques for re-use on other projects
• Perform other related duties as assigned

Your qualifications need to be

• Must possess at least 4 years of software project experience
• Must possess at least 2 years of experience with business analyst responsibilities
• Comprehensive knowledge of the principles and concepts of web-based software development • Experience conveying system design and project domain concepts through UML or other modeling techniques
• Understanding of content management systems (CMS), such as Drupal
• Understanding of most basic and some advanced Internet technologies
• Understanding and personal experience with social media and other current online trends
• Experience illustrating information architecture and user interface mechanisms to facilitate client understanding
• Experience developing requirements, use cases, user stories, etc
• Knowledge of life cycle processes, to include planning, analysis, design, development, testing, etc
• Willingness and attitude to help customers find workable and pragmatic solutions
• Intellectual curiosity with an interest in learning new technologies and practices
• Superb verbal and written communication skills
• Ability to work independently and as part of a team
• Ability to manage time across a variety of tasks and projects
• Must be a US Citizen or Greencard Holder

It would also be cool if you...

• Experience with Agile development methodologies such as SCRUM, Extreme Programming (XP), or a phased iterative methodology such as the Rational Unified Process (RUP)
• Experience managing customer expectations and facilitating client interaction  
• Development and harvesting of business rules, leading to the design of applications
• Experience leading and facilitating training sessions
• Experience providing direct customer support and assistance
• Understanding or experience with online publishing, open government, or community-based systems and business practices
• Knowledge of web-based solutions including data driven websites, portals, web services, content management systems (CMS), contact relationship management (CRM), e-commerce (EC), membership management and online community solutions
• IT development and/or a consulting background

Phase2 Technology is an Equal Opportunity/Affirmative Action Employer

Phase2 Technology participates in E-Verify